Shipping

Update: This holiday season, carriers are forecasting record demand for home delivery services. In addition, global challenges in the supply chain are creating certain product shortages that are industry-wide and beyond our control. We are working hard to make sure we meet your expectations but encourage you to start your holiday shopping as early as possible to avoid potential shipping delays or unforeseen inventory challenges. Please be aware that estimated delivery dates are not guaranteed and longer transit times are expected as our carriers experience extremely high shipping volumes. As always our customer service team is here to ensure that your product and policy questions are answered whenever you have them!

Thank You for your understanding,

The House Staff

Holiday Shipping Info

Free Shipping On Orders Over $50*

  • Free Economy Ground Delivery (3-6 Business Days) on most orders over $50*
  • Free shipping applies to contiguous US/48 States Only
  • *Exclusions to Free Shipping:
    • Shipments to PO Box and APO Addresses
    • Oversized items such as Bikes, Bike Wheels, Wheeled Bags/Luggage, Water Trampolines, Windsurf Bags, Large Inflatables, Paddleboards, Kayaks, Wakesurfers, Surfboards, Rooftop Tents, and select other oversized items
      View ground rates for oversized items

You will need to click the “Use This Address” button once you’ve input your address to view and select a shipping method.

Processing & Delivery Times

  • Economy orders typically ship within 2-6 business days.
  • Expedited Orders placed before 1:00 PM CST typically ship the same day.
    • Due to Covid-19 many shipping carriers are experiencing delays in specific regions of the country. 
  • Orders placed over the weekend or on Holidays will ship the next business day.
  • NOTE: If the shipping address is different from the billing address there could be a delay in your shipment due to credit card company verification procedures.

Delivery time is calculated in business days. Shipments are delivered Monday to Friday. Expected delivery dates are provided by the shipper (FedEx UPS, USPS), and are subject to change due to weather and other conditions beyond our control. We do our best to give you the information on your delivery date provided by the shipper, but we are not liable for carrier shipping delays. If you have any questions, please call 800-409-7669, email us, or try our chat during business hours.

Expedited US Shipping

Expedited US shipping options and rates are viewable in the cart based on order contents and delivery location.

Shipping Carriers

  • Express orders to the Contiguous United States are shipped FedEx Ground, US Priority mail or FedEx Air. All Post Office (P.O.) Boxes will be shipped using Priority Mail.
  • Orders to APO, AE, AA, AP or any other Armed Services deliveries are shipped using United States Postal Service (USPS) only.
  • Ground Orders to Puerto Rico, US Virgin Islands, Guam and American Samoa are shipped using United States Postal Service (USPS) . Air shipments are sent via FedEx Air.
  • Ground Orders to Alaska & Hawaii are shipped using United States Postal Service (USPS).
  • All orders of kayaks and paddleboards and other oversized items are shipped by Truck Line only due to size.

FedEx may require a signature for delivery on packages delivered to apartments or packages of high value.

International Orders & Shipping

The House ships many product internationally. Click here International shipping information.

Curbside Pick-Up

If you live in the Minneapolis / Saint Paul area we offer curbside pickup of your order, Simply select PICKUP at checkout. Orders typically are ready within 1-2 business days.

Curbside Hours: Monday-Sunday 10am-6pm CT
Some exclusions apply. Bikes with assembly are not available for curbside pickup.

Backordered Product

  • Certain products are available to preorder. All shipping methods and times are based from the time your order ships, not from date of purchase.
  • We do our best to obtain accurate shiping dates, but these are provided by our vendors, and are not within our control. We will update you on any delays with your backordered product.
  • You will be charged in full at the time you place your order.